Does the company provide upgrade services for legacy systems?
We specialize in upgrading and refurbishing old machinery and equipment to improve performance and meet new production requirements. This service saves costs compared to investing in new machinery.
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Is it necessary to sign a non-disclosure agreement (NDA) when requesting services?
No, you are not required to sign an NDA to use IDEA Group’s services. However, we highly recommend signing an NDA to ensure maximum protection of your confidential information.
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How to identify equipment that needs regular maintenance?
We will perform an initial inspection to determine the condition of the equipment and recommend a regular maintenance schedule based on the condition and usage of the machine.
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Does the company provide operational training for employees?
We provide training courses on machine operation and maintenance for customers’ employees, helping them master the process and ensure work safety.
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How long is the scheduled maintenance period?
The periodic maintenance time will be determined based on the type of equipment and customer requirements. We will recommend a suitable maintenance schedule to optimize the performance and life of the equipment.
