3. Machine manufacturing

Customers can contact us via email, phone or request an online meeting to request a quote. Providing detailed information about technical requirements will help us provide a more accurate quote.

Payment by Purchase Order: For businesses, we accept payment by purchase order (PO). After completing the order, an invoice will be sent to you for payment according to the agreed terms.

Yes, you will typically be required to pay a deposit before starting your project. This deposit is typically a few percent of the total project cost and is used to secure your commitment and provide the company with the funds to begin production.

The specific deposit and payment terms will be specified in the contract or agreement between the two parties. This information includes the deposit rate, when payment is required, and related conditions.

We provide regular progress reports and keep in regular contact with our clients via email or online meetings to update them on the progress of the project. Clients can also request for on-site inspections if required.

Yes, however, design adjustments may impact production time and costs. We will work closely with the customer to assess and make any necessary adjustments quickly and efficiently.

Customers can contact our technical support department directly for assistance. We provide repair, maintenance and technical support services to quickly resolve any problems that arise. Contact (+84) 28 7301 3779 if you have any problems that need to be resolved.

We can arrange product shipping according to customer requirements, including domestic and international shipping. Shipping method will be agreed and confirmed before the product is shipped. Our familiar shipping service providers include: Sagawa, DHL, Fedex,…